Customer Information
A FULL SUITE OF PRODUCTS AND SERVICES
TO SUPPORT YOUR NEEDS
For warranty questions or claims, please contact: newhomewarrantyinquires@gmail.com
For closings after 6/1/22, use your BUILDERTREND login for warranty claims.
2-10 Home Warranty
(Subject to community)
Our 2-10 warranty provides 1 year surety coverage for workmanship, 2 year surety coverage for distribution systems and a full 10 years of
insurance-backed coverage for qualifying structural defects on newly constructed homes starting on day one.
Workmanship Warranty
The workmanship warranty establishes the standards applicable to the fit, finish and materials used in the construction of your home. Commonly used across industries, fit refers to how well the parts of the finished product come
together and finish refers to the completeness of work.
Distribution Systems Warranty
The distribution systems warranty establishes the
standards for your home’s electrical, plumbing and mechanical systems. The wiring, piping and ductwork of your new home are addressed under this warranty.
Structural Warranty
The structural warranty addresses the designated load-bearing elements of your home. While your home was carefully constructed and inspected, occasionally unforeseen problems arise, even in the best-built homes.
Builder Backed Service Program
(Not available in New Jersey)
Utilizing the National Association of Home Builders’ Residential Construction Performance Guidelines, this program provides a platform
for quick resolution and warranty administration services for builders and home buyers, and education about what is and isn’t covered to help
avoid costly disputes.
Strategic Insurance Alliances
(Not available in select states)
2-10 HBW has strategic alliances with a number of commercial general liability carriers that offer discounted premiums for builders who are members of our program, and use insurance-backed structural warranties on every home they build.
10 Year Structural Home Warranty
Insurance-backed coverage for qualifying structural defects to load-bearing components.
Remodeler’s Home Improvement Warranty
A 10 year warranty providing insurance-backed coverage for defects in home improvements.
Manufactured/Modular Home Warranty
Our 10 year warranty provides insurance-backed coverage for manufactured and modular homes. The Manufactured Home Warranty provides 10 years of coverage against qualifying structural defects in
load-bearing components from the frame up. The Modular Home Warranty provides 10 years of structural coverage from the sill plate up.
Construction Lender Warranty
Our 10 year warranty provides insurance-backed coverage for qualifying structural defects in new homes taken back by the lender.
Light Commercial Warranty
Our Light Commercial warranty provides 10 years of coverage for structural defects from the earliest closing date, first title transfer
or the date of first occupancy for the building and is tailored for the commercial builder.
ENHANCE YOUR EXPERIENCE
WITH OPTIONS
Front Line Warranty Service
(Optional enhancement. Not available in New Jersey.)
2-10 HBW is the first point of contact for all homeowner warranty
questions to alleviate expensive homeowner call-backs.
New Construction
Home Warranty Service Agreement
(Optional enhancement. Not available in all areas.)
Our New Construction Home Warranty Service Agreement provides coverage for the home’s systems and appliances, including central
heating systems, water heaters, plumbing, electrical, attic and exhaust fans, central air conditioning and kitchen appliances. Coverage is
effective at closing or one year after the home closed, whichever you choose, and one or two years of verage is available.
Client Testimonials
Highly impressed
“We spent over 3 years looking for a home in Virginia Beach. Through the search, acquisition, design, and permitting processes, Taylor Construction was by our side the whole time. Initially, we had the belief we would be doing a small remodel. That quickly changed when we found the perfect lot with a much less than perfect house on it. We were highly impressed with their ability to diagnose problems, quickly strategize, and design and implement the existing issues so we were able to turn the house into exactly what we wanted.”
Jane Smith
